Frequently Asked Questions

 

Where is your business located?

We are an Online Business based in Bangkok

 

Do you have a shop?

No, we do not have a store at this moment.

 

How can i contact you?

You can reach us through the following platforms.

  • Line ID: @aboutthatlife  (with @sign)
  • Tel: +66 0655497338
  • WhatsApp: +66654497338

 

Can i receive my items the same day? How long does it take?

Yes, we send items by Motorbike delivery such as GrabBike and Lalamove. Items should be sent out within 2-3 hours of placing your order in the working hours.

 

How can i track my order and payments?

After placing your order and making payment via Paypal or Bank Transfer, you would receive an e-mail confirmation of your order. We will send the package out the next working day after verifying payment. You should receive an e-mail notification with the Tracking Number on the next day. 

 

How long will it take for my order to arrive after payment?

For EMS Delivery 1-3 Days. Registered Delivery 3-5days. We mail out items everyday at 15:00hrs, if your order was placed before this time it will be sent out the same-day, it may be delivered by the next day. Also depending on location. 

 

Do you Ship internationally?

Yes we ship to all countries in Asia, Southeast Asia, Europe and Americas.

 

How do you ship my orders?

All orders are shipped through Thailand Post or Kerry.

 

Can i buy a full box of product?

Yes, send us an email or message through LINE of which items you would like and we will let you know the price. 

 

Is it cheaper to buy a Full Box?

Yes, You will be getting a better price if purchasing a full box.

 

Are you discreet with packaging?

Yes, all packages are sent out in a plain sealed box or envelope.

 

What is the minimum amount for wholesale prices?

In order to get wholesale prices, there is a minimum order of 10,000Baht.

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